Questions fréquemment posées
Informations d'achat
EXPÉDIEZ-VOUS À L’INTERNATIONAL ?
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QUELLES SONT LES MÉTHODES D'EXPÉDITION DISPONIBLES?
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COMBIEN DE TEMPS PRENDRA-T-IL POUR RECEVOIR MON COLIS ?
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Are your products suitable for all hair types and textures?
Yes, Davis Finest products are versatile and cater to all types of hair and textures. Whether you have curly, straight, wavy, or coily hair, our products aim to enhance and nurture your natural beauty.
How do I store Davis Finest natural powders?
A: To maintain the efficacy of our natural powders, store them in a cool, dry place away from direct sunlight and water. Ensure the packaging is sealed properly after each use to retain the product's freshness and potency.
What can I use to treat dandruff?
To effectively treat dandruff using our natural products, you can explore a range of options that harness the power of nature. We offer a variety of natural herbal powders that improve and protect scalp health, ingredients such as Aloe Vera, Brahmi, Bhringraj, Cassia Obovata, Henna, Hibiscus, Reetha, Shikakai, and Tulsi. These natural ingredients are known for their ability to soo the the scalp, reduce flakiness, and promote a healthier, dandruff-free scalp.
What kind of products to use for hair loss?
A: To combat hair loss naturally, our products contain a blend of ingredients such as Amla, Brahmi, Bhringraj, Neem, Aloe Vera, Reetha and Shikakai. These herbs are recognized for their ability to promote hair growth, strengthen hair follicles, and improve overall hair health. We recommend our Hair Growth Bundles as a starting point.
How often should I use the Hair Growth Bundles?
A: For optimal results, we recommend using the Hair Growth Bundle Step 1 fortnightly or as often as you would do regular hair treatment. As for the Hair Growth Bundle Step 2, you can incorporate it into your regular haircare routine, using the shampoo and conditioner 2-3 times a week and the hair oil as needed for nourishment and shine.
What are the recommended products for effective hair conditioning?
The best products for effective hair conditioning include those enriched with a blend of natural ingredients such as Aloe Vera, Amla, Cassia Obovata, Hibiscus, Manjistha, Reetha, Shikakai. These are renowned for their ability to nourish and hydrate the hair, leaving it soft, smooth, and well-conditioned.
How often should I wash my hair with your shampoo?
The frequency of hair washing can vary depending on your hair type and lifestyle. As a general guideline, shampoo your hair every 2-3 days or as needed.
Commandes et Retours
COMMENT PUIS-JE PASSER UNE COMMANDE?
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COMMENT PUIS-JE ANNULER OU MODIFIER MA COMMANDE ?
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QUI DOIS-JE CONTACTER SI J'AI DES QUESTIONS ?
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What is the recommended daily skincare routine?
A basic daily routine typically includes cleansing, toning, moisturizing, and sunscreen application. However, specific routines may vary based on your skin type and concerns.
Are your products tested on animals?
We are committed to cruelty-free practices and do not test our products on animals.
Shipping
What payment methods do you accept?
We accept payment through Paypal. Don't worry, you don't need a Paypal account. You can use your Visa, Mastercard, Discover, or American Express card for payment.
What is the estimated delivery time for orders within the UK?
All UK orders are sent via courier service and typically arrive within 3-5 working days. Orders are usually dispatched within 1-2 days, but please allow up to 7 working days for processing.
What happens if a product is out of stock when I place an order?
In the rare event that a product is out of stock, we will attempt to contact you to arrange a substitute, refund, or hold the order until the product is available. If contact cannot be established within 7 days, the order will be sent without the out-of-stock item, and you will be refunded for the cost of the missing item and any associated postage costs.
How long will it take for my order to be delivered within the UK?
We typically dispatch orders within 1-2 days of receipt and use a courier service that delivers within 3-5 working days. However, please allocate up to 7 working days for processing. If you haven't received your order within 10 working days from dispatch, please notify us.
I'm ordering from outside the UK. How long will my delivery take?
For European destinations, expect your package within 5-8 working days. For other international locations, delivery may take between 7-21 working days.
Returns
How can I return or exchange a product?
Please contact us within 7 days after the day of delivery. You can return or exchange any unused items in their original packaging during this period.
My order arrived damaged. What should I do?
We deeply apologize for the inconvenience. Please email us promptly at shop@davisfinest.com with your order number, name, address, a brief description of the issue and any supporting pictures of the issue. If a replacement is available, we'll dispatch it to you immediately.
Will I be refunded for returned items, and will shipping costs be reimbursed?
Yes, we will refund the cost of the products upon receiving the returned items. However, shipping costs for returns will not be reimbursed. If you wish to exchange items, you will be liable for the cost of re-delivery.